IdeaHub Community Guidelines.


Airports are vital national resources. They serve key roles in the transportation of people and goods and in regional, national, and international commerce. They are where the nation's aviation system connects with other modes of transportation and where federal responsibility for managing and regulating air traffic operations intersects with the role of state and local governments that own and operate most airports. Research is necessary to solve common operating problems, to adapt appropriate new technologies from other industries, to refine practice to improve efficiency and effectiveness, and to introduce innovations into the airport industry.

The Airport Cooperative Research Program (ACRP) carries out applied research on problems that are shared by airport operating agencies and are not being adequately addressed by existing federal and other research programs. Generally, the ACRP undertakes research and other technical activities in a variety of airport subject areas including administration, construction, design, human resources, legal, maintenance, operations, planning, policy, safety, and security.

It is clear our world is changing. New technology, demographic shifts, and changing expectations throughout society are disrupting how airports engage with their customers and serve the public interest in the most efficient and effective manner possible. This new environment calls on each of us to generate new ideas, collaborate more, and share knowledge, technology, and best practices to improve our collective situation.


Our vision is to give every airport industry practitioner a voice in solving the problems that exist in our industry. Elevating your thinking can result in you creating the next great idea and collectively, these ideas will give all of us more chances to find viable solutions. That said, innovating isn’t just about unbridled creativity. Even ideas that look great on paper are sometimes not well received by their intended audiences. That’s why we want to focus on the value and utility of these ideas and using objective criteria to vet and select the best ideas for ACRP projects.


IdeaHub is a digital platform that promotes innovation and collaboration by combining technology, crowd-engagement, key-words, discussion threads, and our industry’s greatest asset: more than 10,000 passionate airport subject-matter experts throughout the United States.

IdeaHub will have a corps of SME volunteers to help guide discussions and the development of ideas into viable, quality problem statements for ACRP consideration. Through our Idea Mentors everyone will have the help and support they need to see their idea become the best it can be.

IdeaHub is growing and evolving. If you like what you see, we'll expand our engagement. If you have feedback, please send it to


ACRP wants everyone to enjoy success and so we hold the following principles as the guiding practices for using IdeaHub: Fight for Airports: The needs and voice of every airport practitioner need to be at the center of every idea. IdeaHub will seek to elevate airport-centric ideas and direct resources to help improve the airport industry.

Collaborative: Our online community is making conscious decisions to innovate together, across stakeholder groups, chains of command, and type and size of airport creating opportunities for improvements in efficiency and effectiveness in all the things we do at airports.

Nimble: The pace of change is too fast for us to be inflexible. IdeaHub will push our users to be lean and agile to move fast and continuously iterate on our approaches to improvement.

Open: Good ideas come from everywhere. That's why we want every practitioner to have the ability to create their own ideas as well as opine on the great ideas created by others. With that openness, IdeaHub will be managed as transparently as possible to honor the trust you've instilled in this online community.


Thank you for being a part of IdeaHub. This community relies on positive, constructive dialogue and sharing. IdeaHub does not exist to foster attacks against others, personal criticisms, or threats on others. These behaviors are outside of the defined purpose for IdeaHub and our online community and will not be tolerated. Selling and self-promotion are also counter to IdeaHub’s purpose. To ensure the best possible experience for all community members, we have established some basic guidelines for participation.

The Rules

Stay on topic. Good ideas help the entire community by providing relevant, insightful information or asking important questions. If your post contains anything unrelated to the topic of the forum or article, it may be removed. Make your subject lines concise, accurate and specific. This makes it easier for people to respond appropriately and to search the archives by subject. Remember your readers and try to follow standard email etiquette.

Be honest, be yourself. The community is intended to be used for the creation and development of great ideas. False, inaccurate, or otherwise misleading information is not helpful. Please be sincere in your community participation by only contributing content you know is accurate.

Keep it clean, keep it friendly. Every post should make a positive contribution. The community is open to all points of view on the intended topics; mature, polite debate is encouraged. Attacks or cyber-bullying will not be tolerated. IdeaHub is meant to stimulate conversation and trigger the exchange of ideas, not to create contention. Contradictory opinions are of course welcomed, but should always be thoughtful and respectful, rather than emotional, impulsive or anger-driven (you’d be surprised, it happens). Do not post anything that you would not want the world to see or that you would not want anyone to know came from you.

Use the right channels for complaints. The IdeaHub online community is not the appropriate platform to resolve personal issues or start disputes against any member or organization. Posts of this nature will be removed.

Submit only your own, original content. Help us maintain the community's integrity and observe the intellectual property rights of others by only submitting content you have personally written or else used with permission and properly attributed. The community should not be used to distribute unauthorized copies of any copyrighted material.

Help look after your community. IdeaHub is here for the benefit and enjoyment of members like you. If you notice content within the community that does not abide by these guidelines, please report it to the ACRP, Topic Moderators, or Idea Mentors immediately.