Research Projects

Guidance on Concept Planning and Designing of Airport Coordination Centers

Airports are increasingly interested in bringing multi-discipline subject matter experts together in a common environment to improve collaborative decision making during regular and irregular operations. Guidance on how to plan and design for these centers is needed.

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Research Projects

Implementing a Positive Culture and Enhancing the Employee Experience

The purpose of this idea is to engage in a research process to develop an airport industry Guidebook and Toolkit on topics related to implementing a positive culture and enhancing the employee experience within airports. The end product would be a set of user-friendly products to guide airports in enhancing their culture and employee experience to improve retention.

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Research Projects

Describing, modelling and predicting passengers' arrival patterns

This project aims to address passengers' arrival patterns at airports through analyzing accessible datasets in order to provide an informed guidance for the resource planning of public airports in the U.S. The project will also assess if a new "baseline" arrival pattern should be established for airports to handle passenger traffic during the recover from the pandemic and post-pandemic.

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Research Projects

Using Security Automation as a Revenue Stream

Airports parking garages use automated license plate scanning in support or in lieu of paper tickets to establish fee payments. This technology might also be used to identify vehicles that might cause a threat and vehicles that might have civil or criminal enforcement issues.

The airport vehicle monitoring system and parking garages could be linked to local and national law enforcement centers to validate vehicle licenses... more »

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Research Projects

A Guide to Best Practices in Infrastructure and Programs Designed to Increase Public Transit Access to Airports

Information and data are needed on the experiences and best practices of airports and airport authorities, partnered with city, county, metropolitan, state, and federal transportation agencies, for increasing public transit access to airports. Whether capital projects or community-oriented programs, some airports and transportation agencies have been more successful in shifting passenger travel to and from airports away... more »

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Research Projects

Guidance on Developing an Airport Service Operator Business Model

A Service Operator Model (SOM) is a business model for airports to consider adopting which is a change for most U.S. airports from a landlord management approach to a more collaborative business approach by managing all of the functional areas of the passenger journey. The Guidance will describe initial steps such as developing the business model that fits your airport.

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Research Projects

ACRP Badge and Medallion Award Program

The proposed research is designed to develop a comprehensive series of awards to recognize the achievement of individuals who have studied and mastered specific topical ACRP Reports, related Syntheses, webcasts, and other materials. Participants are recognized through a system of badges, medallions, and certificates. This program loosely emulates the iconic Boy Scout/Girl Scout Merit Badge programs.

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Research Projects

Talent Acquisition Methods that Promote Sustainability of the Workforce Pipeline

The purpose of this research is to support the airport industry in building a pipeline of talent that will result in skilled, long-tenured airport employees. This will be accomplished through a focus on recruitment and hiring practices that improve awareness of the industry, increase the number of interested and qualified applicants, and focus on increasing diversity and inclusion within the workforce pipeline.

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Research Projects

Improving Airport Employee Well-Being through Targeted Programs and Tracking Metrics

Airport employees face many challenges that can create stress, and if employee stress levels are not addressed, employee health and well-being suffers. While many airports do offer employee well-being programs to address these stress and health needs, additional research is needed to ensure that the well-being programs meet the needs of all employees (e.g., varying shifts, generational differences) and that the outcomes... more »

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The impacts of passenger behavior changes due to the COVID-19 pandemic on Airport Terminal Area Planning and Design

Prior to the COVID-19 pandemic, airports have created many facilities/amenities inside and outside of the airport terminals in both physical infrastructure and soft technology fields to better cater passengers' demands and needs, with an intend to create more customer-friendly passenger travel experience. The COVID-19 pandemic changed the public travel behaviors and impacted the corporate/business travel policies in 2020,... more »

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Establishing Metrics to Safely Restart Aviation Post COVID-19

ACI and IATA recently issued guidance on restarting the aviation industry post-COVID-19. However, there is currently no single measure that could mitigate all the risks of restarting air travel. ACI and IATA suggest that an effective implementation should be an outcome based and layered approach, and a range of measures as the most effective way of balancing risk mitigation with the need to unlock economies and to enable... more »

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