Created by (@heidi0)

Research Projects

Guidance on Holistic Airport Master Planning

Guidance on holisitic master planning that goes beyond just future

facility and infrastructure that includes the sub categories such as IT,

Operations, Security and Maintenance as examples. It would also provide guidance on how to develop a "plan" for the ancillary operating areas and how important components may be rolled into a true master plan

Voting

26 votes
27 up votes
1 down votes
Created by (@gdgosling)

Research Projects

Air Passenger Values of Time and Qualitative Travel Attributes

The proposed research will update and extend the estimated values of travel time savings determined in prior ACRP research and broaden the scope to include not only travel time savings but also other quantitative service attributes, such as walking distance, and the perceived values attributed by air passengers to qualitative levels of service, such as ride quality and comfort. The research will also explore the importance ...more »

Voting

14 votes
14 up votes
0 down votes
Created by (@askadamcohen)

Research Projects

ACRP Insight Event - Future of Aviation

This is a proposal for a two-day ACRP Insight Event on the Future of Aviation at the Beckman Center. The findings from this event would be used to help develop an ACRP future of aviation research roadmap (please see below for more details). The proposed location is recommended due to its closer proximity to key aviation and technology companies and thought leaders who may be interested in planning and/or participating ...more »

Voting

9 votes
9 up votes
0 down votes
Created by (@benmello)

Synthesis Topics

Navigating the DBE Process -Getting your DBE in different States/Cities

The objective is to help a new business that is looking to become DBE certified avoid the pitfalls that are common in getting certified in states. The aviation community is trying to getting minorities and women to become DBE certified however the process is cumbersome, at times overwhelming, and confusing. With each state requiring different information in would be beneficial for the new business to know the following ...more »

Voting

7 votes
7 up votes
0 down votes
Topic Collection
Created by (@jappelbaum)

Research Projects

A Primer: Using Customer Experience Measurement Tools and Data Analytics to Monitor and Improve the Passenger Experience

With increasing passenger demands for personalization, accelerated movement towards a truly seamless journey, and airlines providing amenities throughout the passenger journey, airports are challenged to consistently and regularly measure the quality of the experience in their airports. While many other hospitality industries (hotels, airlines, sports) regularly measure their customer satisfaction, airports often lag ...more »

Voting

7 votes
7 up votes
0 down votes
Created by (@sashiabor)

Research Projects

Planning and Design of Low Cost Carrier Terminals

Develop a guide for architects, planners and airport operators on planning and designing new low cost carrier (LCC) terminal or converting existing ones to better serve low cost carriers. Supplement existing terminal planning resources and guidelines while identifying key differences between LCC and full service terminals.

Voting

6 votes
6 up votes
0 down votes
Created by (@jfsmith)

Synthesis Topics

Managing an Emergency or Incident Associated with a Flight Diversion.

Flight diversions are most often gas-and-go with no deplaning of passengers. However, a diversion may happen because of an emergency on the plane or an emergency may result from the diversion, and in either case emergency response and possibly victim and family assistance may be involved. Diversions may be to an airport that does not typically handle the size or type of aircraft involved or the number of passengers all ...more »

Voting

6 votes
6 up votes
0 down votes
Topic Collection
Created by (@jussnyder)

Research Projects

Best Practices for Implementing Effective Airport Biometrics - A Primer

Air traveler volume is rising year over year, placing strain on airport facilities' ability to process passengers efficiently and effectively in an operational footprint constrained by long-term capital investments. Additionally, airports must continuously mitigate against the risk posed by the "insider threat." Biometrics (e.g. fingerprint, facial, iris recognition) have the potential to mitigate these risks, capture ...more »

Voting

6 votes
6 up votes
0 down votes
Created by (@steve.mayers)

Research Projects

Airport's Role in Accommodating the Homeless

The desirable product should offer best practices on worldwide programs which helps to alleviate homelessness at Airports. It should take into consideration the rights of the homeless and airports, the impact of homelessness on travelers and businesses and the policies of local governments or authorities.

Owner: Steve Mayers

Voting

4 votes
4 up votes
0 down votes
Created by (@griffith)

Research Projects

Using Data and Behavioral Sciences to Enhance the Customer Experience through an Engaged and Skilled Workforce

Customer experience is a key driver of passenger satisfaction, airport revenue, and the overall ranking of an airport. Helping airports to become more people-oriented, to listen to the voice of their customers, and proactively meet the needs of diverse customers, particularly international passengers, will enhance the overall airport experience, and allow American airports to better compete with top international airports. ...more »

Owner: Rich Griffith

Voting

4 votes
4 up votes
0 down votes
Created by (@icf.alan)

Synthesis Topics

Airport Best Practices in Sustainability

By understanding what other airports are doing in the very wide subject area of sustainability, it may spur airports to try different means of conserving energy, recycling materials, or otherwise improving its sustainability practices. By looking not only at the practices, but the results, the challenges to implementation, and the costs of implementation, airports will be provided with guidance to improve their practices ...more »

Voting

4 votes
4 up votes
0 down votes
Topic Collection