Conduct research on the hazards, risks, and causes of accidents impacting the movement of employees, users, and stakeholders about an airport. A focus of the research should be on people moving infrastructure, such as elevators, escalators, and motorized carts.
A lot of talent goes through the terminals daily. Airports can solicit targetted feedback on specific projects and initiatives from the travelers. There is no better source or time since the customers are in the right state of mind to provide feedback that affects them.
Objective is to develop airport-specific design guidelines and best practices for airport terminals and passenger facilities to make them accessible to all persons.
Airports are increasingly interested in bringing multi-disciplines together in a common environment to improve collaborative decision making during regular and irregular operations. Guidance on how to plan and design for these centers is needed.
Airports have been using the Internet of Things to become more connected and offer enhanced customer service logistics as smart airports. This synthesis would document the state of the industry with regard to the application of smart airport technologies and lessons learned from current adopters.