The objective is to help a new business that is looking to become DBE certified avoid the pitfalls that are common in getting certified in states. The aviation community is trying to getting minorities and women to become DBE certified however the process is cumbersome, at times overwhelming, and confusing. With each state requiring different information in would be beneficial for the new business to know the following... more »
Tangible result will result into Capacity Building in term of skilled manpower required in airport industry
Identify how AI could impact staffing needs and skill sets.
Identify practices that airports and their public health partners have successfully used to prevent and mitigate the transmission of communicable diseases.
The objective of this research is to improve airport employee performance under conditions of task saturation. While task saturation is listed as a top 10 safety concern, there is little to no evidence that there are interventions in place to mitigate its impact on human performance. This research will produce an intervention (training, tool, etc.) that will be made available to airports nationwide for their use. The... more »
Customer experience is a key driver of passenger satisfaction, airport revenue, and the overall ranking of an airport. Helping airports to become more people-oriented, to listen to the voice of their customers, and proactively meet the needs of diverse customers, particularly international passengers, will enhance the overall airport experience, and allow American airports to better compete with top international airports.... more »
Develop a talent cultivation "playbook" that would provide the aviation industry with inspiring, tested, and rapidly-implementable techniques front line managers and senior staff can use to enhance talent cultivation and knowledge transfer in their organizations. The playbook would be designed for people on-the-go who can pick it up, read it for a few minutes and take away key talent planning ideas that can be implemented... more »
Everyone flies! Today's traveling public is more diverse than ever. U.S. airports are serving people of more countries of origin, age ranges, language groups, nationalities, ethnicities, religious groups, physical/cognitive abilities, and income brackets than ever before. However, most airports have not done an adequate job of modernizing their communications and facilities to accommodate this diversity. Not only are... more »
Develop updated academic curriculums and requirements to cultivate airport industry professionals to meet existing and future needs.
Provide extra already badged and vetted employees for companies on the airport.
The end result should provide best practices that will enable airports to plan facilities (e.g. Daycare), streamline socioeconomic policies and educational programs.
Perform economic, environmental and social benefits analysis of using plant based diet in airports and flights. Industrial meat, poultry, and dairy production has a huge footprint of resource consumption--energy, water, and land. As a result the practice produces air, water and land pollution. The practice also causes human health related deceases. A triple Bottom Line analysis of low carbon plant based food usage... more »
The objective of this research is to develop a guidebook to help airport practitioners identify and quantify benefits, costs and the economic impact of business diversity programs.
A Fatigue Risk Management Program (FRMP), specific to the needs of ramp workers, will be developed and implemented in at least one airport with the feasibility, acceptability and efficacy of the program evaluated. An implementation schedule should then be devised to provide a successful program to ramp workers in major airports across the country.
The objective of this research project is to develop more topic-specific in-depth training courses and materials to build upon the courses developed under the 02-61 project to create an "Airport Stormwater 201" curriculum.