Showing 50 ideas for tag "Workforce"

Research Projects

Knowledge is Power: Knowledge Management Guidance to Help Airports Thrive In Reserve

Airports need to understand the best ways to preserve institutional knowledge as large scale industry changes occur and both leaders and experienced employees at all levels of the organization are eligible for retirement and leave the airport. Knowledge management and institutional knowledge transfer should be incorporated into all aspects of airports, including the culture, training delivery platforms, and automated... more »

Synthesis Topics

A synthesis of human resources data analytics tools and techniques

Effective management of a skilled workforce is essential to achieving an airport's strategic goals. This synthesis would provide airport managers with an overview of current human resources data analytics tools and techniques used for evidence-based decision making in workforce management.

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4 votes
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Research Projects

Guidance for advancing social equity at airports

This project will develop comprehensive guidance for advancing social equity at airports, including example programs and initiatives, how to address equity in project management and staffing, and best practices for airport executives.

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1 vote
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Synthesis Topics

Opportunities for Remote Work at Airports: Lessons Learned from COVID-19

Due to COVID-19, airport operators had to develop strategies for maintaining the activity with social distancing. Some of them include remote work and remote learning. However, not all the tasks can be performed from home (e.g., real-time operations management). The goal of this synthesis would be to list the tasks and missions that airports have experimented in remote work, to explore the training sessions that can be... more »

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Research Projects

Implementation of Project Management Offices (PMO) in US Airports

Project Management Offices (PMOs) are a well-established concept in Project Management literature and they are widespread across much of the private and public sectors. However, the establishment of PMOs (particularly, enterprise PMOs or EPMOs) at US airports – many of which are local government entities – have traditionally lagged behind their contemporaries. Although some PMOs currently exist at US airports, they are... more »

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3 votes
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Research Projects

Using Data and Behavioral Sciences to Enhance the Customer Experience through an Engaged and Skilled Workforce

Customer experience is a key driver of passenger satisfaction, airport revenue, and the overall ranking of an airport. Helping airports to become more people-oriented, to listen to the voice of their customers, and proactively meet the needs of diverse customers, particularly international passengers, will enhance the overall airport experience, and allow American airports to better compete with top international airports.... more »

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Research Projects

Best Practices for Implementing Effective Airport Biometrics - A Primer In Reserve

Air traveler volume is rising year over year, placing strain on airport facilities' ability to process passengers efficiently and effectively in an operational footprint constrained by long-term capital investments. Additionally, airports must continuously mitigate against the risk posed by the "insider threat." Biometrics (e.g. fingerprint, facial, iris recognition) have the potential to mitigate these risks, capture... more »

Research Projects

Delivering Cost-Effective Training for Airfield Electricians for General Aviation and Other Small Airports In Reserve

When a natural disaster or accident disrupts the airfield lighting and electrical system, the lack of staff or available local qualified airfield electricians may seriously delay the recovery of airfield operations. Airfield electrical systems are inherently dangerous; therefore, special training is required to maintain safely.

Synthesis Topics

Develop Protocol for Carbon Offset by using Vegetarian Food in Airports and Aircrafts

Perform economic, environmental and social benefits analysis of using plant based diet in airports and flights.
Industrial meat, poultry, and dairy production has a huge footprint of resource consumption--energy, water, and land. As a result the practice produces air, water and land pollution. The practice also causes human health related deceases.

A triple Bottom Line analysis of low carbon plant based food usage... more »

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2 votes
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Research Projects

Effective Task Saturation Interventions to Improve Airport Employee Performance

The objective of this research is to improve airport employee
performance under conditions of task saturation. While task saturation
is listed as a top 10 safety concern, there is little to no evidence
that there are interventions in place to mitigate its impact on human
performance. This research will produce an intervention (training, tool,
etc.) that will be made available to airports nationwide for
their use. The... more »

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5 votes
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Research Projects

Best Practices in Disaster/Resilience Planning for Airport/Airline Employees and Business Partners

Airport Emergency Plan requirements do not fully recognize the impact on airport employees and business partners in times of disasters or emergency events. Lessons can be learned from aviation organizations such as Jet Blue who have models for anticipating employee and business partners family needs for emergency support. Essential employees need support for their families in order to assist the airport and community... more »

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7 votes
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Synthesis Topics

Need for Animal Handling, Inspection, and Holding Facilities on Airport Grounds

Dogs and cats are entering the US at an alarming rate; serving as potential sources of novel pathogens, zoonotic pathogens, and vectors that could become established in a new region. Airport grounds need animal handling, inspection, and holding facilities to inspect animals prior to being released into our nation.

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2 votes
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Research Projects

Passing the Torch - Wit & Wisdom from Senior and Retired Airport Leaders

Perhaps one of the greatest untapped resources available for understanding the challenges of managing airports can be found among the many senior and retired airport leaders. There needs to be an opportunity to assemble the collective wisdom of these successful leaders and to share their insights and experiences gained during their careers.

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7 votes
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Research Projects

Understanding and Managing Worker Fatigue at Airports

A Fatigue Risk Management Program (FRMP), specific to the needs of ramp workers, will be developed and implemented in at least one airport with the feasibility, acceptability and efficacy of the program evaluated. An implementation schedule should then be devised to provide a successful program to ramp workers in major airports across the country.

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8 votes
9 up votes
1 down votes