Synthesis Topics

Synthesis Topics

This Collection is for ideas limited to a review of current industry practice.
Showing 7 ideas for tag "Customer-Experience"
Created by (@benmello)

Synthesis Topics

Navigating the DBE Process -Getting your DBE in different States/Cities

The objective is to help a new business that is looking to become DBE certified avoid the pitfalls that are common in getting certified in states. The aviation community is trying to getting minorities and women to become DBE certified however the process is cumbersome, at times overwhelming, and confusing. With each state requiring different information in would be beneficial for the new business to know the following... more »

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6 votes
7 up votes
1 down votes
Topic Collection
Created by (@szellers)

Synthesis Topics

How Airports are Becoming Smart

Airports have been using the Internet of Things to become more connected and offer enhanced customer service logistics as smart airports. This synthesis would document the state of the industry with regard to the application of smart airport technologies and lessons learned from current adopters.

Voting

16 votes
17 up votes
1 down votes
Topic Collection
Created by (@icf.alan)

Synthesis Topics

Airport Best Practices in Sustainability

By understanding what other airports are doing in the very wide subject area of sustainability, it may spur airports to try different means of conserving energy, recycling materials, or otherwise improving its sustainability practices. By looking not only at the practices, but the results, the challenges to implementation, and the costs of implementation, airports will be provided with guidance to improve their practices... more »

Voting

6 votes
6 up votes
0 down votes
Topic Collection
Created by (@samamehta)

Synthesis Topics

Develop Protocol for Carbon Offset by using Vegetarian Food in Airports and Aircrafts

Perform economic, environmental and social benefits analysis of using plant based diet in airports and flights.
Industrial meat, poultry, and dairy production has a huge footprint of resource consumption--energy, water, and land. As a result the practice produces air, water and land pollution. The practice also causes human health related deceases.

A triple Bottom Line analysis of low carbon plant based food usage... more »

Voting

1 vote
1 up votes
0 down votes
Topic Collection
Created by (@jfsmith)

Synthesis Topics

Promoting Collaboration through Sharing Airport, Airline and Others Emergency Plans

Airports, airlines and their emergency response partners can develop a culture of interagency coordination that promotes the regular sharing of airline, airport, and other emergency response plans and strategies. This can provide an opportunity for both airline and support staff and the airports to be familiar with individual corporate emergency response and family assistance plans in the event there is the need for a... more »

Voting

9 votes
9 up votes
0 down votes
Topic Collection
Created by (@justinphy)

Synthesis Topics

Airport Pandemic Response Technologies Guidebook

The Covid-19 Pandemic has had a more deleterious effect on the worldwide aviation system than anything that has come since the Wright Brothers first set wing to wind in the early 1900's, eclipsing even the impacts associated with the September 11th attacks in 2001. The governmental guidelines (in some municipalities, stated as requirements), for physical distancing (the now-infamous six-foot rule), may work manually and... more »

Voting

1 vote
1 up votes
0 down votes
Topic Collection