Showing 34 ideas for tag "customer-experience"

Research Projects

Demonstrate Remote Autonomous Air Traffic Advisory System

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1 vote
1 up votes
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Research Projects

Guidance on Holistic Airport Master Planning

Guidance on holisitic master planning that goes beyond just future

facility and infrastructure that includes the sub categories such as IT,

Operations, Security and Maintenance as examples. It would also provide guidance on how to develop a "plan" for the ancillary operating areas and how important components may be rolled into a true master plan

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17 votes
18 up votes
1 down votes

Research Projects

Guidance on Concept Planning and Designing of Airport Collaboration Centers

Airports are increasingly interested in bringing multi-disciplines together in a common environment to improve collaborative decision making during regular and irregular operations. Guidance on how to plan and design for these centers is needed.

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6 votes
6 up votes
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Research Projects

Universal Design for Airport Terminals/Passenger Facilities

Objective is to develop airport-specific design guidelines and best practices for airport terminals and passenger facilities to make them accessible to all persons.

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7 votes
7 up votes
0 down votes