Showing 23 ideas for tag "Workforce"
Created by (@griffith) kudos icon +

Research Projects

Using Data and Behavioral Sciences to Enhance the Customer Experience through an Engaged and Skilled Workforce

Customer experience is a key driver of passenger satisfaction, airport revenue, and the overall ranking of an airport. Helping airports to become more people-oriented, to listen to the voice of their customers, and proactively meet the needs of diverse customers, particularly international passengers, will enhance the overall airport experience, and allow American airports to better compete with top international airports.... more »

Voting

5 votes
5 up votes
0 down votes
Created by (@kenneth.perry) kudos icon +

Research Projects

Implementation of Project Management Offices (PMO) in US Airports

Project Management Offices (PMOs) are a well-established concept in Project Management literature and they are widespread across much of the private and public sectors. However, the establishment of PMOs (particularly, enterprise PMOs or EPMOs) at US airports – many of which are local government entities – have traditionally lagged behind their contemporaries. Although some PMOs currently exist at US airports, they are... more »

Voting

3 votes
5 up votes
2 down votes
Created by (@dabyers) kudos icon +

Research Projects

Enhancing Graduate Academic Programs for the Aviation Industry

The proposed research is designed to expand the research of ACRP 06-06 – Cultivating Talent in the Airport Environment, and ACRP 06-07 – Enhancing Academic Programs to Prepare Future Airport Industry Professionals both of which are still in progress. Many collegiate aviation programs examined in ACRP 06-07 offered master's degrees in business administration, public administration, or aeronautical science that included... more »

Voting

2 votes
2 up votes
0 down votes
Created by (@damon.fordham) kudos icon +

Research Projects

Guidance for advancing social equity at airports

This project will develop comprehensive guidance for advancing social equity at airports, including example programs and initiatives, how to address equity in project management and staffing, and best practices for airport executives.

Voting

1 vote
2 up votes
1 down votes
Created by (@dabyers) kudos icon 1

Research Projects

Passing the Torch - Wit & Wisdom from Senior and Retired Airport Leaders

Perhaps one of the greatest untapped resources available for understanding the challenges of managing airports can be found among the many senior and retired airport leaders. There needs to be an opportunity to assemble the collective wisdom of these successful leaders and to share their insights and experiences gained during their careers.

Voting

2 votes
2 up votes
0 down votes
Created by (@ebullard.futronaviation.com) kudos icon +

Research Projects

Fatigue Management for Airport Ground Crews

Develop guidance for airports on the impacts, risks, and effective mitigation strategies for addressing cognitive fatigue in airport personnel. The research should explore the root causes of fatigue, how fatigue impacts human performance, and approaches to minimize the risks associated with employee fatigue.

Voting

1 vote
1 up votes
0 down votes