Showing 33 ideas for tag "Terminal"

Research Projects

Universal Design for Airport Terminals/Passenger Facilities

Objective is to develop airport-specific design guidelines and best practices for airport terminals and passenger facilities to make them accessible to all persons.

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7 votes
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Research Projects

Guidance on Concept Planning and Designing of Airport Collaboration Centers

Airports are increasingly interested in bringing multi-disciplines together in a common environment to improve collaborative decision making during regular and irregular operations. Guidance on how to plan and design for these centers is needed.

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6 votes
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Research Projects

Airport Incubators

How can airports set up incubators unit to create a space for innovators to solve airport problems based on challenges placed on them from different departments? Then, using the resulting solution, partner (in terms of equity) with the innovators. Help them form companies that the airport can partner with. Then market to other airports.

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4 votes
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Research Projects

Guidance on Holistic Airport Master Planning

Guidance on holisitic master planning that goes beyond just future

facility and infrastructure that includes the sub categories such as IT,

Operations, Security and Maintenance as examples. It would also provide guidance on how to develop a "plan" for the ancillary operating areas and how important components may be rolled into a true master plan

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16 votes
17 up votes
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Research Projects

Safe, Efficient, and Customer-Centric Processing of Departing Passengers and Checked Baggage.

Develop industry recommendations to safely and efficiently move most types of passengers and their baggage with minimum wait times or queueing standards at all departure decision points at the airport.

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2 votes
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Research Projects

Development of Airport Incident Command System (ICS) Training

Develop airport-specific Incident Command System training courses at the ICS-100 and ICS-200 levels that meets NIMS training standards as established by the National Incident Management System Training Program.

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3 votes
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Research Projects

Open innovation in the terminal: real-time feedback from travelers on airport initiatives

A lot of talent goes through the terminals daily. Airports can solicit targetted feedback on specific projects and initiatives from the travelers. There is no better source or time since the customers are in the right state of mind to provide feedback that affects them.

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6 votes
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Research Projects

Validating Passenger Level of Service and Spatial Planning Criteria for Airport Terminals

Investigate if additional data can be collected by these new survey techniques: Develop preferred practices on how to use emerging mobile technologies to collect passenger level of service information in a minimally invasive manner and investigate if new techniques improve (or impede) passenger response rates. Other topics that could be covered include: using ethnographic data collection techniques to understand passenger... more »

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2 votes
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Research Projects

Planning and Design of Low Cost Carrier Terminals

Develop a guide for architects, planners and airport operators on planning and designing new low cost carrier (LCC) terminal or converting existing ones to better serve low cost carriers. Supplement existing terminal planning resources and guidelines while identifying key differences between LCC and full service terminals.

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Research Projects

Wilkomen, Bienvenue, Welcome! The Need for and Benefits to Providing Multilingual and Other Accommodations at Airports

Everyone flies! Today's traveling public is more diverse than ever. U.S. airports are serving people of more countries of origin, age ranges, language groups, nationalities, ethnicities, religious groups, physical/cognitive abilities, and income brackets than ever before.

However, most airports have not done an adequate job of modernizing their communications and facilities to accommodate this diversity. Not only are... more »

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3 votes
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Research Projects

Demographic and Geographic Differences and Trends in U.S. Air Travel Propensity

Extend the findings of previous ACRP research on the variation in air travel propensity to account for a wider range of household characteristics and different subsets of the populations. Develop models and other tools to allow the airport industry to use these findings to better anticipate future changes in air travel demand and air passenger characteristics.

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3 votes
4 up votes
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Research Projects

A Primer: Using Customer Experience Measurement Tools and Data Analytics to Monitor and Improve the Passenger Experience

With increasing passenger demands for personalization, accelerated movement towards a truly seamless journey, and airlines providing amenities throughout the passenger journey, airports are challenged to consistently and regularly measure the quality of the experience in their airports. While many other hospitality industries (hotels, airlines, sports) regularly measure their customer satisfaction, airports often lag... more »

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12 votes
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Research Projects

Guidelines to Decentralize Curbside and Security to Alleviate Airport Congestion

Our team aims to architecturally and financially model new ways to relieve airport congestion through the expansion of the curbside, while also allowing for new programs to monetize the landside and the airside. Our team intends to develop architectural solutions for modifying airport parking garages, providing ride share lobbies and amenities, re-programming parking garages and surface lots for alternative uses, and... more »

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8 votes
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Research Projects

The Use of Stipends in Competitive Bids

Stipends are used in competitive bids to encourage bidders to submit their best ideas in a procurement. Better understanding of the use and value of stipends would be useful to airport management, boards and policymakers to determine if compensating losing bidders for their intellectual property would advance practice and improve design and project delivery.

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5 votes
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