Many airports are facing very difficult futures, especially HUB airports, in light of COVID and other funding challenges. These airports will need to learn to "do more with less" and respond rapidly to the changes faced or risk losing their foothold. ACRP project 06-04 (Report 186) and current project ACRP 06-06 highlight the new job demands and technological changes already requiring a new business approach and skills prior to the onset of the pandemic and the job challenges and skill needs created by it. Airports would benefit greatly from being strategic and intentional about how jobs are consolidated, where training resources are dedicated, and how staffing is allocated in the face of such challenges. This research would point to best practices that guide such crucial decisions.
Idea No. 475