Research Projects

Practical Guide for Integrating Crisis Management and Business Continuity In Reserve

The research project would assess the current state of all-hazards crisis management and its relationship to business continuity and business resilience for airports and airport authorities across the U.S. Through benchmarking, the project team would assess current airport capabilities, and identify needs, gaps, and opportunities for improving airport enterprise-wide resilience. Results of the study would inform a guidebook for airport executives and operational staff with validated best practices from within the industry (and adjacent industries) to effectively integrate crisis management and business continuity functions.

Background (Describe the current situation or problem in the industry, and how your idea would address it.)

A strong relationship between crisis management and business continuity is critical to a high-performing enterprise-wide risk management strategy for any organization. It is even more important to businesses in the transportation sector and critical infrastructure at large. Airports are no exception. The transition between crisis management/emergency management activities to business continuity and the continuation of critical business functions during and after serious incidents is an essential capability of mature and resilient airports. One only needs to look at the recent power outage at Atlanta-Hartsfield International Airport to understand the cascading impacts of an incident to operations, partner airlines, and ultimately revenue. It's more important than ever that we collect and socialize best practices on this topic, based on industry expertise, with those who have the authority to implement strong business resilience programs within airports.

Approach (Describe in general terms the steps you think are needed to achieve the objective.)

The research project would benchmark current airport capabilities, and identify needs, gaps, and opportunities for improving airport enterprise-wide resilience. In order to provide the most practical output possible for end-users, the results of the study would inform a guidebook for airport executives and operational staff with validated best practices from within the industry (and adjacent industries) to effectively integrate crisis management and business continuity functions. Expert interviews from across the country, analysis of the latest trends related to airport threats and hazards, and in-depth case studies on recent successes would help illustrate and convey the importance of this effort for end-users along with actionable strategies to improve resilience.

Topics that would be considered include incident command, critical business functions, situational awareness and communications, all-hazards threats, all-hazards emergency operations plans, business continuity planning, executive governance and oversight, stakeholder and public engagement strategies, executive board engagement strategies, and integration with state, local, and federal incident response partners.

Cost Estimate and Backup (Provide a cost estimate and support for how you arrived at the estimate.)

Potential budget would be approximately $500,000

Related Research - List related ACRP and other industry research; describe gaps (see link to Research Roadmaps above), and describe how your idea would address these gaps. This is a critical element of a synthesis topic submission.

Enhancing Resiliency of Airports and Interrelated Systems is a core goal of ACRP(http://www.trb.org/ACRP/EnhancingResiliencyofAirportsInterrelatedSystems.aspx)
Related Research: ACRP Synthesis 60: Airport Emergency Post-Event Recovery Practices

Annotations
Idea No. 209