It's a common refrain: Organizations work to reshape their workforce and organizational structure, transform their business model, or move in a new strategic direction. But a year after the launch, they still have not realized the anticipated benefits. As airports look to make dramatic and unanticipated changes in response to the COVID-19 virus, they will need practical guidance on how to make needed changes "stick." This project will investigate the impact of recent and planned organizational changes and provide detailed, action-oriented strategies that airports can begin to implement immediately.
Idea No. 468