Synthesis Topics

Opportunities for Remote Work at Airports: Lessons Learned from COVID-19

Due to COVID-19, airport operators had to develop strategies for maintaining the activity with social distancing. Some of them include remote work and remote learning. However, not all the tasks can be performed from home (e.g., real-time operations management). The goal of this synthesis would be to list the tasks and missions that airports have experimented in remote work, to explore the training sessions that can be completed remotely (e.g., recurring airport security training), and to summarize the decisions of individual airports regarding remote work and learning.

Background (Describe the current situation or problem in the industry, and how your idea would address it.)

Due to COVID-19, airport operators had to develop strategies for maintaining the activity with social distancing. Some of them include remote work and remote learning.

Objective (What is the desired product or result that will help the airport industry?)

The goal of this synthesis would be to list the tasks and missions that airports have experimented in remote work, to explore the training sessions that can be completed remotely (e.g., recurring airport security training), and to summarize the decisions of individual airports regarding remote work and learning.

Approach (Describe in general terms the steps you think are needed to achieve the objective.)

- To send survey to airports.

- To list of the tasks and missions that airports have experimented in remote work.

- To explore the training sessions that can be completed remotely (e.g., recurring airport security training), and

- To summarize the decisions of individual airports regarding remote work and learning.

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Idea No. 542