Research Projects

Knowledge is Power: Knowledge Management Guidance to Help Airports Thrive

Airports need to understand the best ways to preserve institutional knowledge as large scale industry changes occur and both leaders and experienced employees at all levels of the organization are eligible for retirement and leave the airport. Knowledge management and institutional knowledge transfer should be incorporated into all aspects of airports, including the culture, training delivery platforms, and automated systems to support KM to ensure airports can continue to operate effectively.

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Idea No. 496