Research Projects

Assigned to colest@indiana.edu
Last Edited by colest@indiana.edu

Assessing the effectiveness of airport services/programs for passengers with disabilities

Although many airports are offering services, programs and amenities along with innovative design and technological development to optimize access and mobility of passengers with disabilities and aging travelers, there is no systematic assessment of the effectiveness of these services and programs. Empirical evidence about the cost and benefits of these programs are needed for further and wider implementation of services and programs that assist passengers to successfully navigate through airports.

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Idea No. 154